If you need assistance with billing questions, payment issues, subscription changes, or other account-related concerns, you can contact our billing support team directly.
Contact billing support for help with:
You can contact billing support in two ways:
Use the Kiro CLI issue reporting command:
kiro-cli issue
If you're already in a Kiro CLI chat session, you can use the built-in issue reporting tool to create a GitHub issue with pre-filled context. Just tell Kiro in natural language about the issue that you want to report, and it will help you create the issue on GitHub.
Both methods will help you create a support request that gets routed to our billing team.
When creating your support request, include:
To help us resolve your issue quickly:
Before contacting support, you might find answers in these resources:
Contacting billing support