Webex

Crew connects to Webex over an outbound WebSocket — no public URL, no webhooks. Create a bot on the Webex developer portal, paste one token, and you're talking. Replies land with a live status placeholder while the agent works.

1. Create a bot at developer.webex.com — My Webex Apps → Create a New App → Create a Bot. Copy the Bot access token.
2. Open Settings → Channels → Webex in the dashboard
3. Paste the bot token
4. Add your Webex email to the Allowed emails list
5. Click Save — the gateway restarts and connects

The status badge turns green when connected. Search for your bot's username in Webex and send it a direct message.

# Save token to ~/.kiro/crew/.env
echo "WEBEX_BOT_TOKEN=YmFzZTY0…" >> ~/.kiro/crew/.env

In ~/.kiro/crew/config.json:

{
  "webex": {
    "enabled": true,
    "allowed_emails": ["you@example.com"]
  }
}

Then: kirocrew restart

• Deny-by-default — an empty allowed_emails list rejects everyone
• Direct messages only — the bot ignores group spaces (even from allowed users)
• Tool output never leaks into a room

Anyone in an org can message a Webex bot, so add only your own email(s).

Messages sent while a reply is in progress are folded into the running turn.

With interactive approval mode, tools that need approval are denied by default — Webex has no approve/deny buttons. Use the dashboard for sessions that need interactive tool approval, or set agent.approval_mode: "auto".

Prefer the WEBEX_BOT_TOKEN env var over bot_token.